az777 Privacy Policy

1 Data Controller

For the purposes of applicable data protection legislation, the data controller responsible for personal data collected through the az777 platform at az777.im is az777 ("az777", "we", "us", "our"). As the data controller, az777 determines the purposes and means by which your personal data is processed.

az777 operates as an internationally licensed online gaming and sportsbook platform. Our platform is available globally including to English-speaking Pakistani players accessing the site from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and surrounding regions.

2 Personal Data We Collect

az777 collects the following categories of personal data depending on how you interact with the platform:

2.1 Registration Data

When you create an az777 account, we collect your full legal name, date of birth, residential address, email address, and a username and password of your choosing. This information is required to create and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and our international gaming licence obligations, we may require copies of government-issued identity documents such as your CNIC (Computerised National Identity Card) or passport, proof of residential address (such as a utility bill or bank statement), and verification of the payment methods linked to your account.

2.3 Financial Data

We collect data related to your transactions on the az777 platform, including deposit amounts, withdrawal requests, bonus activity, and payment method details. For Pakistani players, this typically includes your JazzCash or EasyPaisa mobile wallet number, or bank account details for HBL, UBL, or Meezan Bank transfers. We do not store full card numbers or other sensitive payment credentials on our own servers — these are handled by our PCI-DSS compliant payment processors.

2.4 Gaming Activity Data

We collect records of your betting and gaming activity on the az777 platform, including bets placed, games played, session durations, win/loss history, and responsible gaming tool usage. This data is used for account management, fraud detection, AML monitoring, and responsible gaming compliance.

2.5 Technical & Device Data

When you access az777.im, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, screen resolution, and approximate geolocation. This data is used for platform security, fraud prevention, and service optimisation.

2.6 Communications Data

If you contact az777 via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and the resolution of any issues raised. This is used to provide continuity of support and to improve our service quality.

2.7 Marketing Preferences

If you opt in to receive marketing communications from az777, we record your consent and the specific types of communications you have agreed to receive. You may withdraw this consent at any time as described in Section 9.

3 How We Collect Your Data

az777 collects your personal data through the following channels:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a survey or promotion.
• Automated collection: Technical and behavioural data collected automatically when you access az777.im via cookies, web beacons, log files, and similar tracking technologies. See Section 8 for full details on our cookie usage.
• Third-party sources: Data received from KYC verification providers, payment processors, fraud prevention services, and in some cases publicly available sources — used to verify information you have provided and to fulfil our regulatory obligations.

4 Purpose & Legal Basis for Processing

The table below summarises the purposes for which az777 processes your personal data and the corresponding lawful basis under applicable data protection law:

5 Data Sharing & Third Parties

az777 does not sell your personal data. We share data only where necessary and with appropriate safeguards in place. The following categories of third parties may receive your personal data:

5.1 Payment Processors

To process your PKR deposits and withdrawals, your transaction data is shared with our payment processing partners including JazzCash, EasyPaisa, and supported Pakistani banking institutions. These processors operate under their own privacy policies and are bound by contractual data processing agreements with az777.

5.2 KYC & Identity Verification Providers

To fulfil our identity verification obligations, we may share your submitted identity documents and personal details with specialist third-party KYC verification services. These providers process data solely for the purpose of verifying your identity and are contractually prohibited from using it for any other purpose.

5.3 Fraud Prevention & AML Monitoring

az777 uses third-party fraud detection and AML monitoring platforms that analyse transaction patterns and account behaviour. These services may process certain personal and financial data as part of their automated risk assessment functions.

5.4 Gaming Software Providers

Casino game providers and sportsbook technology partners who supply content to az777 may receive limited technical data necessary to deliver their games and services within the az777 platform. They do not receive full player profiles or financial data.

5.5 Regulatory Authorities

az777 may be required by law, gaming licence conditions, or court order to disclose personal data to regulatory authorities, law enforcement agencies, or licensing bodies. We will only make such disclosures to the extent required and will inform you of any such disclosure where we are legally permitted to do so.

5.6 Corporate Transactions

In the event of a merger, acquisition, or sale of assets involving az777, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your data will continue to be protected under terms at least as protective as this Privacy Policy.

6 Data Retention

az777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise.

In general terms, az777 applies the following retention periods:

• Account and registration data: Retained for the lifetime of your account and for a minimum of 5 years following account closure, in accordance with our gaming licence AML obligations.
• KYC and identity documents: Retained for a minimum of 5 years from the date of verification, or longer where required by applicable law or regulatory instruction.
• Transaction records: Retained for a minimum of 7 years to comply with financial record-keeping requirements.
• Gaming activity logs: Retained for a minimum of 3 years for responsible gaming monitoring, dispute resolution, and regulatory audit purposes.
• Customer support communications: Retained for 3 years from the date of the interaction, unless the subject matter requires longer retention.
• Marketing consent records: Retained for the duration of your consent and for 2 years following withdrawal, to evidence the history of consent.

When personal data is no longer required, az777 securely deletes or anonymises it in accordance with our internal data disposal procedures.

7 Security Measures

az777 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, loss, disclosure, alteration, or destruction.

Our security infrastructure includes the following measures:

• TLS Encryption in Transit: All data transmitted between your browser and az777.im is encrypted using TLS 1.2 or higher, ensuring that your personal and financial data cannot be intercepted during transmission.
• AES-256 Encryption at Rest: Sensitive data stored in our databases — including identity documents and payment method details — is encrypted using AES-256, the same standard used by global financial institutions.
• Access Controls: Access to personal data within az777's systems is restricted on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and undergo regular data security training.
• Two-Factor Authentication: az777 supports and encourages the use of two-factor authentication (2FA) for player accounts to prevent unauthorised access even where login credentials are compromised.
• Intrusion Detection & Monitoring: Our platform employs continuous automated monitoring for suspicious activity, including brute force login attempts, unusual transaction patterns, and unauthorised API access.
• Penetration Testing: az777 engages independent security specialists to conduct regular penetration testing of the platform to identify and remediate potential vulnerabilities.

8 Cookies & Tracking Technologies

az777 uses cookies and similar technologies — including web beacons, local storage objects, and session tokens — to operate the platform effectively and to improve your experience as a player.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and cookies required for the payment flow. These cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: Used to understand how players interact with az777.im — including which pages are visited, how long sessions last, and where errors occur. This helps us improve the platform. These cookies are activated only with your consent.
• Functional Cookies: Store your preferences such as your preferred language, display settings, and responsible gaming tool configurations so you do not need to re-enter them on each visit.
• Marketing Cookies: Used to measure the effectiveness of az777 promotional campaigns. These cookies track whether you arrived at az777 via a particular marketing channel. Activated only with your explicit consent.

8.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to view, block, or delete cookies stored by websites. Please note that disabling strictly necessary cookies will prevent you from accessing your az777 account and using the platform. Instructions for managing cookies in popular browsers are available on the browser developers' support pages.

9 Your Data Rights

Depending on the data protection laws applicable to your situation, you may hold some or all of the following rights in relation to your personal data held by az777:

• Right of Access: You have the right to request a copy of the personal data az777 holds about you, along with information about how it is processed.
• Right to Rectification: If any personal data az777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to Erasure: In certain circumstances, you have the right to request that az777 delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations.
• Right to Restriction: You have the right to request that az777 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of az777's legitimate interests. You also have an absolute right to object to processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact the az777 support team via live chat at az777.im or by email at [email protected]. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing a data rights request.

10 Minors & Age Verification

az777 operates a strict minimum age policy. The platform is available to players aged 21 years and above only. az777 does not knowingly collect or process personal data from persons under the age of 21.

As part of our registration and KYC process, az777 takes active steps to verify the age of all players. Where we have reason to believe that a player is under the minimum age, we will immediately suspend the account, investigate, and if confirmed, close the account permanently. Any funds deposited by an underage player will be returned to the source payment method after investigation.

If you are a parent or guardian and believe that a person under 21 has registered an az777 account using information belonging to or associated with your household, please contact our support team immediately via az777.im. We take underage gambling extremely seriously and will act on all such reports without delay.

11 International Data Transfers

az777 operates as an internationally licensed platform and, as a result, your personal data may be transferred to and processed in countries outside Pakistan. Such transfers may include countries where our technology infrastructure, payment processors, KYC providers, or gaming software partners are based.

When transferring personal data internationally, az777 ensures that appropriate safeguards are in place to maintain a level of protection consistent with applicable data protection standards. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses.
• Transfers to recipients in jurisdictions with recognised adequacy decisions or equivalent data protection frameworks.
• Binding corporate rules where applicable within az777's corporate group.

If you would like further information about the international transfer safeguards applied by az777, please contact us at [email protected].

12 Changes to This Privacy Policy

az777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on az777.im prior to the changes taking effect.

The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how az777 is protecting your data. Your continued use of the az777 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way az777 handles your personal data, please reach out to us through any of the following channels:

• Live Chat: Available 24/7 at az777.im — the fastest way to reach the az777 privacy and support team.
• Email: [email protected] — for formal data rights requests and privacy-related enquiries requiring a written record.
• Coverage: Our support team is available around the clock and serves players across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and Multan.

When submitting a data rights request, please include your registered email address and a clear description of the right you wish to exercise. We may ask for identity verification before processing your request to ensure we are releasing or modifying the correct player's data.